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Terms of Use

Legal Terms (last updated June 2011)

Welcome to the Lane Bryant Web site (the "Site"). Please review the following basic terms that govern your use of this Site (this "Agreement"). This Site is operated and controlled by Charming Direct, Inc. ("Charming Direct") on behalf of Lane Bryant, Inc. Charming Direct grants you permission to view this Site and to download and print individual pages from this Site and, if applicable, to order products from this Site for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in this Agreement. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from this Site. No right title or interest in any downloaded materials is transferred to you as a result of any such downloading, copying or printing.

Your use of this Site constitutes your agreement and acceptance without modification of the notices, terms and conditions set forth herein. In addition, as a condition of your use of this Site, you represent and warrant to Charming Direct that you will not use this Site for any purpose that is unlawful, immoral or prohibited by these terms, conditions and notices. If you do not agree and accept without modification the notices, terms and conditions set forth herein, do not use this Site. Your failure to follow these rules, whether listed herein or in bulletins posted at various points in the Site, may result in suspension or termination of your access to the Site, without notice, in addition to Charming Direct?s other remedies. Other than this Agreement, Charming Direct will not enter into any agreement with you or have any obligation to you through this Site and no attempt to create such an agreement or obligation will be effective.

This Agreement also applies to the Lane Bryant mobile application.

Copyrights and Trademarks

Unless otherwise noted, all materials including without limitation, logos, text, brand names, images, designs, photographs, graphics, music and sound, video clips and written and other materials that appear as part of this Site (including without limitation the trade names and Sites Lane Bryant and Cacique and this entire site are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered (the "Intellectual Property") owned, controlled or licensed by CSF Corp. (an affiliate of Charming Direct, Inc.), its affiliates and subsidiaries, its content providers, and others. This Site as a whole is protected by copyright and trade dress. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on the Site, without the prior written permission of the Intellectual Property owner. Charming Direct aggressively enforces its intellectual property rights to the fullest extent of the law. The names and logos of Charming Direct, Lane Bryant and Cacique and the other Charming Direct formatives (and any portion of this Site) may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior, written permission from Charming Direct. Charming Direct prohibits use of any logo of Charming Direct or any of its affiliates as part of a link to or from any site unless establishment of such a link is approved in advance by Charming Direct in writing. Fair use of Charming Direct?s Intellectual Property requires proper acknowledgment. Other product and company names mentioned in this Site may be the Intellectual Property of their respective owners.

Charming Direct owns a copyright in the selection, coordination, arrangement and enhancement of all content on this Site, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download copyrighted material for your personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Charming Direct and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

You shall not submit, upload, post or otherwise make available on or to this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with you. You shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. By submitting material to this Site (including without limitation any essays or other submissions in connection with contests or promotions), you automatically grant, or warrant that the owner of such material has expressly granted Charming Direct the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. You also permit any other user of the Site to access, view, store or reproduce the material for that user's personal use. You hereby grant Charming Direct the right to edit, copy, publish and distribute any material submitted by you or made available on this Site by you. All essays, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered to Charming Direct on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site, including, without limitation, postings in any chat room, if any (collectively, "Communication") shall be and remain the property of Charming Direct. Such disclosure, submission or offer of any Communication shall constitute an assignment to Charming Direct of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Communication. Accordingly, Charming Direct will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Communication. Charming Direct is and shall be under no obligation (1) to maintain any Communication in confidence; (2) to pay you or anyone else any compensation for any Communication; or (3) to respond to your Communication. You agree that no Communication submitted by you to this Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Communication submitted by you to this Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Communication you make and we are not responsible for any falsehoods or inaccuracies in the information you provide us through this site. You agree that Charming Direct may use and/or disclose information about your demographics and use of this Site in any manner that does not reveal your identity. You agree that Charming Direct may (but shall not be obligated to) send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Charming Direct?s products or services, or for such other purpose(s) as Charming Direct deems appropriate.

Third Party Articles

From time to time the Site may contain articles or content that we feel may be of interest to you. While we attempt to provide information that is accurate, we do not represent that all information contained in such articles or content is correct and the publishing of third party articles and content shall not in any event be deemed an endorsement by Charming Direct or any of its affiliates of the material contained therein. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, subscribers or any other user of this Site are those of the respective author(s) or distributor(s) and not of Charming Direct. Neither Charming Direct nor any third-party provider of information or content guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. In many instances, the content available through this Site represents the opinions and judgments of the respective information or content provider, subscriber, or other user not under contract with Charming Direct. Charming Direct neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on this Site by anyone other than authorized Charming Direct employee spokespersons while acting in their official capacities. Under no circumstances will Charming Direct or any of its affiliates be liable for any loss or damage caused by a subscriber's reliance on information obtained through this Site. It is the responsibility of a user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through this Site. NO INFORMATION ON THE SITE RELATING TO HEALTH AND/OR FITNESS SHOULD BE DEEMED TO BE MEDICAL ADVICE AND THE CHARMING BUSINESSES DO NOT PURPORT TO BE MEDICAL EXPERTS. YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE UNDERTAKING ANY PROGRAM OF PHYSICAL EXERTION.

Postings on this Site are made at such times as Charming Direct determines in its discretion. You should not assume that the information contained on this Site has been updated or otherwise contains current information. Charming Direct does not review past postings to determine whether they remain accurate and information contained in such postings may have been superseded.

Charming Direct reserves the right to remove any postings to the Site's bulletin board that Charming Direct deems offensive, harassing, illegal or otherwise inappropriate. Posting of any message on the bulletin board does not imply any endorsement of the material in such posting. While Charming Direct will periodically review the posted materials and attempt to remove offensive postings, Charming Direct does not represent that such items will not be posted and shall have no liability with respect to any such postings. In addition, Charming Direct does not represent that postings will remain on the bulletin board for any period of time. The same may be removed by Charming Direct from time to time in Charming Direct's sole discretion. Charming Direct may, but is not obligated to, monitor any chat room activity and refuse access to any user Charming Direct determines, in its sole discretion, is not complying with the terms of use.

Use of Images by Press

Should Charming Direct, from time to time, grant accredited journalists a userid/password for the purpose of downloading certain images for press use, then in addition to all other terms of use contained herein, these additional terms shall apply: (i) when using such images, user shall indicate that images were obtained from this Site; (ii) photographers names shall be used, if provided; (iii) images may not be used as covers; (iv) images may not be altered, manipulated or edited in any way.

Copyright Complaints

Lane Bryant respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Lane Bryant's copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Lane Bryant that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Lane Bryants's Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:

Copyright Agent
Lane Bryant Legal Department
450 Winks Lane
Bensalem, PA 19020
phone: (215) 638-6954
fax: (215) 638-6919
e-mail: corp-legal-general@charming.com

This contact information is only for reporting claims of copyright infringement. Contact information for other matters is provided elsewhere on this Site.

Registration And Account Creation

Charming Direct may at times require that you register and/or set up an account to use certain portions of the Site, or the Site as a whole. In order to do so, you may be provided, or required to choose, a password, User Id, and/or other registration information (collectively, "Registration Information"). You agree and represent that all Registration Information provided by you is accurate and up-to-date. If any of your Registration Information changes, you must update it by editing your Registration profile on the Service.

Use Of User Id/Password

If you register and/or set up an account on the Site, you will be solely responsible for maintaining the confidentiality of your Registration Information. You may not authorize others to use the Site, and you are responsible for all use by you and those you allow to use the Site. You may not sub-license, transfer, sell or assign your Registration Information and/or this Agreement to any third party without our written approval. Any attempt to do so will be null and void and shall be considered a material breach of this Agreement.

You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your Registration Information, with or without authorization.

Links to Third-Party Sites

This Site may contain links to Sites owned or operated by parties other than Charming Direct. Such links are provided for your reference only. Charming Direct does not monitor or control outside Sites and is not responsible for their content. Charming Direct?s inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does Charming Direct's inclusion of the links imply that Charming Direct is authorized to use any trade name, trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the linked Site.

Other Businesses

We may provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Charming Direct does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use. In addition, we may sell products and services of many different and unrelated retailers on this Site. We are not responsible for examining or evaluating, and we do not warrant the offerings or products of, any of these businesses, even if such offerings or products are purchased through us from this Site. Charming Direct does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties and DISCLAIMS ALL WARRANTIES related to such products and offerings. You should carefully review their privacy statements, return policies and other conditions of use.

NO WARRANTIES; EXCLUSION OF LIABILITY; INDEMNIFICATION

THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP TO DATE. YOU MAY NOT ACT OR RELY ON ANY INFORMATION OR MATERIALS IN THIS SITE. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

THIS SITE IS OPERATED BY CHARMING DIRECT, INC., ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CHARMING DIRECT, INC., CHARMING SHOPPES AND THEIR RESPECTIVE AFFILIATES AND SUBSIDIARIES (COLLECTIVELY, THE "CHARMING BUSINESSES") MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF THE MATERIALS ON THIS SITE FOR ANY PURPOSE. ALL SUCH MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. THE CHARMING BUSINESSES AND ALL THIRD PARTY CONTENT PROVIDERS OR LICENSORS SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. NEITHER THE CHARMING BUSINESSES, THEIR AFFILIATES NOR ANY THIRD PARTY CONTENT PROVIDERS OR LICENSORS SHALL HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH THIS SITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH THIS SITE. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. IN NO EVENT SHALL EITHER THE CHARMING BUSINESSES OR THEIR AGENTS OR THIRD PARTY CONTENT PROVIDERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE MATERIALS IN THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

THIS DISCLAIMER OF LIABILITY APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. YOU SPECIFICALLY ACKNOWLEDGE THAT NEITHER CHARMING BUSINESSES, CHARMING SHOPPES, INC. NOR ANY OF THEIR AFFILIATES IS LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.WITHOUT LIMITING THE FOREGOING, THE CHARMING BUSINESSES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE SITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

WITHOUT LIMITING THE FOREGOING, BUT SUBJECT TO THE RETURN POLICY, THE CHARMING BUSINESSES DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION.

THE CHARMING BUSINESSES MAKE NO REPRESENTATION THAT CONTENT PROVIDED ON THIS SITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

You agree to defend, indemnify and hold the Charming Businesses harmless from and against any and all claims, damages, costs and expenses, including attorneys? fees, arising from or related to your use of this Site.

Risk of Loss

All risk of loss and title for items purchased from this Site pass to you upon our delivery of the item to the carrier for shipment.

Quantity Limits/Order Acceptance

We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped (except for orders paid for with a Gift Card which are charged at the time you place your order, not when your order is shipped). We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.

Colors

In the event the Site offers products for sale, we use reasonable efforts to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor?s display of any color will be accurate.

Correction of Errors and Inaccuracies

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including as to orders of merchandise after you have submitted your order). Please note that if this Site has products for sale, such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your online purchase from the Site you may return it in accordance with our Return Policy.

Privacy Policy

Our use of personal information is governed by our Privacy Policy and your provision of personal information to us constitutes your acknowledgment of and acceptance of our Privacy Policy.

Contacting Us/Feedback, Postings and Communications

If you have any questions about this Agreement or the Site, please send us an email or write us at: Charming Direct, Inc., Customer Service, 450 Winks Lane, Bensalem, PA 19020.

Although Charming Direct will in most circumstances be able to receive your email or other information provided through this Site (including, without limitation, service requests and other submissions), Charming Direct does not guarantee that it will receive all such email or other information timely and accurately and shall not be legally obligated to read, act on or respond to any such email or other information. Be aware that Internet email typically is not secure.

General Information

You agree that this Agreement and your use of this Site are governed by the laws of the Commonwealth of Pennsylvania, USA. You hereby consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Bucks County, Pennsylvania, USA, in all disputes (a) arising out of, relating to or concerning this Site and/or this Agreement, (b) in which this Site and/or this Agreement is an issue or a material fact, or (c) in which this Site and/or this Agreement is referenced in a paper filed in a court, tribunal, agency or other dispute resolution organization. Use of this Site is unauthorized in any jurisdiction that does not give full effect to all provisions of this Agreement, including without limitation this paragraph and the warranty disclaimers and liability exclusions above. Charming Direct has endeavored to comply with all legal requirements known to it in creating and maintaining this Site but makes no representation that materials on this Site are appropriate or available for use in any particular jurisdiction. Use of this Site is unauthorized in any jurisdiction where all or any portion of this Site may violate any legal requirements and you agree not to access this Site in any such jurisdiction. You are responsible for compliance with applicable laws. Any use in contravention of this provision or any provision of this Agreement is at your own risk and, if any part of this Agreement is invalid or unenforceable under applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall govern such use.

Any claim, dispute or controversy arising out of, relating to or concerning this Site and/or this Agreement shall be decided by binding confidential arbitration in accordance with the Rules of the American Arbitration Association, and any such arbitration proceedings shall be brought and held exclusively in Bucks County, Pennsylvania, USA. To the fullest extent permitted by applicable law, the arbitration of all claims shall be conducted solely on an individual, bilateral basis and no arbitration under these Terms of Use shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise. The decisions of the arbitrators shall be final, binding and conclusive upon all parties involved, and judgment upon any award of the arbitrators may be entered by any court having competent jurisdiction. This provision shall be specifically enforceable in any court of competent jurisdiction. The Convention on International Sale of Goods shall not apply to any sale or other transaction made through this Site.

You agree that Charming Direct may at any time and without notice change the terms, conditions and notices under which this Site is offered.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Charming Direct as a result of this Agreement or your use of this Site.

Charming Direct?s performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Charming Direct?s right to comply with law enforcement requests or requirements relating to your use of this Site or information provided to or gathered by Charming Direct with respect to such use.

This Agreement constitutes the entire agreement between you and Charming Direct with respect to this Site. This Agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Charming Direct with respect to this Site. No modification of this Agreement shall be effective unless it is authored by Charming Direct or its affiliates, or unless it is physically signed by a Charming Direct officer. Any alleged waiver of any breach of this Agreement shall not be deemed to be a waiver of any future breach. A printed version of this Agreement and/or of any notice given by Charming Direct in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement or your use of this Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by Charming Direct in printed form.

Copyright 2011 Charming Direct, Inc.

All Rights Reserved. March 2011. Lane Bryant and Cacique are trademarks of Charming Direct, Inc. or its affiliates

INTERNET PRIVACY POLICY

This policy was last updated and posted in November 2012.

This Web site is operated by Charming Direct, Inc. on behalf of Lane Bryant, both affiliates of Charming Shoppes, Inc.

Charming Shoppes, Inc. and its affiliates are committed to respecting your privacy and recognize the need for appropriate protection and management of the personally identifiable and personal information you share with us.

This Policy also applies to the Lane Bryant mobile application.

What is your Internet privacy policy?

This Privacy Policy tells you what personally identifiable information and personal information we may collect from our customers and investors, how we may share this information, and how you can limit our sharing of your information. "Personally identifiable information" and "personal information" mean any information by which you can be identified, such as your name, address and telephone number.

Charming Shoppes, Inc. is a member of the Direct Marketing Association. As a part of our commitment to your privacy, we support and adhere to the guidelines and practices adopted by the Direct Marketing Association Privacy Promise to American consumers. Accordingly, we have agreed to (1) provide customers with notice of their ability to opt out of information exchanges with other marketers; (2) honor customer requests not to have their information transferred to others for marketing purposes; and (3) accept and honor customer requests not to receive solicitations from any of our brands.

Our Web sites may contain links to other Web sites that are not under our control. Those Web sites may have their own policies regarding privacy. We have no control of or responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors. Those Web sites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual Web sites to see how the operators of those third-party Web sites will utilize your personal information. In addition, these Web sites may contain a link to Web sites of our affiliates. The Web sites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such Web sites will utilize your personal information.

What information do you collect when I visit your Web sites?

Generally, our customers and investors can visit our Web sites without providing or revealing any personal or personally identifiable information. We receive and store certain types of information whenever visitors interact with our Web sites. We may track the Internet domain address from which our visitors visit our Web sites and analyze this data for trends and statistics. Unless a visitor to our Web sites voluntarily provides personal information to us, each individual customer remains anonymous.

We receive and may store certain personal information that our visitors enter when visiting our Web sites or provide to us in other ways. For instance, we collect the information you provide to us when you place an order, register with us, send an e-mail or call us, enter a sweepstakes or contest, subscribe to a service, enroll in a club, request to receive a catalog, or participate in a promotion. This information may include your name, shipping/billing address, telephone number, e-mail address, credit card information, product purchases, birth date, gender, occupation, personal interests, and other similar personal or preference data that you provide to us. It may also include information you submit about other people such as the name and address of a gift recipient. Whether or not you provide such information to us is completely your own choice.

What is your e-mail policy?

We will not sell, rent, or trade your e-mail address to any unaffiliated third party without your permission. We believe that your e-mail address is personal and should be kept that way. We use your e-mail address to provide better customer service, to facilitate your transactions with our third party marketing partners, and to be able to inform you of the Internet offers and promotions from the Charming Shoppes, Inc. family of businesses.

If at any time you no longer wish to receive marketing email, please click the Unsubscribe link located at the bottom of your email message or click here.

Lane Bryant Customer Service | 777 S State Road 7 | Margate, FL 33068 | USA

How do you use my information?

We use the personal and/or personally identifiable information you provide for our internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products (including products of our affiliates), services and offers, and providing you with information from and about our stores, catalogs and Web sites.

From time to time, we may also work with other organizations that we believe are trustworthy and offer products or services that may be of interest to you. In such instances, we might share limited information (such as your name and postal address) that we have collected from you, including personally identifiable information, so that such organizations may contact you with offers that may interest you. Be assured, however, that we will not share your information with these organizations if you have requested that we refrain from doing so.

On our Web sites, we may provide links to other Web sites that are not part of the Charming Shoppes family. While we select these associations carefully, we are not responsible for the security and privacy policies or practices of the Web sites accessed through these links. You should refer to these Web sites for their respective privacy and security policies. You access such linked Web sites at your own risk.

To serve you better, we may combine the information you give us online, through our catalogs, and from our retail locations; publicly available information; and information we receive from others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Also, we may contract with third-party service providers to provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services. We provide the information needed for these service providers to perform these services. The information we provide may include some of our customers' personal and personally identifiable information. However, these service providers are not authorized to use any of the information we share with them for any purposes other than to provide services to us.

We may share information that we have collected with governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes. We may do so when permitted or mandated by law; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; or investigating fraud or improper conduct that has already taken place. In these instances, the information is not provided to these agencies or organizations for marketing or any other unrelated purposes.

Additionally, we may share your e-mail address, name, telephone number, and postal address within the Charming Shoppes family of businesses. Also, when you purchase from us through our catalogs or Web sites we may need to contact you via phone, e-mail, or mail to address issues specific to your order, even if you have opted to not receive communications from us.

From time to time we may also market certain third party services through our site. Should you choose to accept an offer from a third party, we will pass your relevant personal information, including your name, postal address, credit/debit card number and any other required billing information to that specific third party.

Finally, if some or all of the business assets of any Charming Shoppes company are sold or transferred, we generally would transfer the corresponding information regarding our customers and visitors to the purchaser. We also may retain a copy of that information.

What if my information changes?

You may update your registered personal information at any time. This includes your name, password, e-mail, and postal address. You may also manage your mailing preferences and e-mail formats. Update your information or change your mailing preferences.

If at any time you would like us to update your personal information or remove you from our e-mail or postal mailing lists, or if you need assistance with the modification of your information, send us an e-mail with your request or write to us at Charming Shoppes, Inc., Legal Department, 450 Winks Lane, Bensalem, PA 19020 USA.

How do I opt out of sharing of my information?

You may opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third party offers you may choose to accept.

Notice to California Residents - Your California Privacy Rights: Under California law, a California resident with whom Charming Shoppes has an established relationship has the right to request certain information with respect to the types of personal information Charming Shoppes has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to: Charming Shoppes, Inc., 3750 State Street, Bensalem, PA 19020, Attention: Corporate Customer Relations.

This same California law permits Charming Shoppes to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by the means described under "How do I opt out of sharing of my information?"

What is your position on children's privacy?

Our Web sites are general-audience Web sites and are not directed to anyone under the age of thirteen ("Children"). We do not seek to solicit information from Children. If Children submit information to us and we know that the individuals submitting the information are indeed Children, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. We urge parents and guardians to participate in their Children's online activities and use parental control or Web filtering technology to supervise Children's access to the Internet.

What is your security policy?

Because we all benefit from secure online shopping, we have taken steps to build and manage a system that you can use with confidence. We use sophisticated encryption and authentication tools to protect the security of the personal information that you share with us. The personal information you provide to us is preserved behind a firewall, instead of being directly connected to the Internet. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Once we receive your transmission, we have appropriate security measures in place within our physical facilities to protect against the loss, misuse, or alteration of the personal information you have provided to us.

We urge you to keep your password for our Web sites in a safe place and not divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit to any of our Web sites. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.

How can I verify the security of your Web sites?

We use industry-standard efforts such as firewalls, data-encryption methods and password-protected data sources to safeguard the confidentiality of your information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to reasonably safeguard and secure the information we collect online. If sensitive data is collected through this Web site, we will encrypt your personal information before it travels over the Internet using industry standards for secure online transactions.

What are cookies, and do you use them?

Our Web sites use cookies. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Generally, we use cookies to remind us who you are; tailor our products and services to suit your personal interests; estimate the number of visitors to our Web sites; track visits to and sales at the stores referenced on our Web sites; process your order; track your status in our promotions, contests, and sweepstakes; and/or analyze our customers' visiting patterns. You can generally set your browser to refuse to accept cookies, or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. We do not use cookies to store any of your personal or financial information on your computer.

In addition, we use third-party companies to help us gather data to assist us in improving your shopping experience and the quality of our Web site. Some of these companies may use cookies on our behalf to conduct this analysis.

Will your privacy and security policies ever change?

From time to time, our privacy and security practices may change. If we modify our Privacy Policy, in whole or in part, to address these changes, we will indicate when such changes are made by changing the "Last Updated" date at the beginning of this Policy. Those changes will be effective as of the Last Updated date. The new policy will apply to all current and past users of our Web sites and will replace any prior policies that are inconsistent. We may change or add to this Policy, so we encourage you to review it periodically.

How can I contact you with my suggestions or questions?

To help us improve our privacy and security policies and practices, please send us your questions and feedback. Send us an e-mail.